AI advances make UX generalists valuable, reversing the trend toward specialization. Understanding multiple disciplines is increasingly important.

When using AI consider its four "superpowers": content creation, summarization, basic data analysis, and perspective taking.

Even AI features that offer value won’t be used if people don’t notice them. Consider existing mental models and design best practices to increase engagement.

Lost your UX job in a layoff? Use this step-by-step guide to preserve your professionalism and optimism during this stressful experience.

UX ranks among top fields adopting AI, mostly in writing, design, and coding tasks — though complex or human-centric UX activities remain largely AI-free

Embrace adaptability in UX: reframe challenges, balance research with action, and foster a growth mindset to keep up with this evolving industry.

Designers may think AI features are now familiar to our users, but recent research suggests that adoption is still lower than we might think.

Use the EAS framework — Eliminate first, Automate where possible, and Simplify what remains — to minimize user effort and improve form completion rates.

When designing AI product features, scope shapes key decisions. Research shows that focused AI features lead to better user understanding and adoption.

Use this glossary to quickly clarify definitions for key graphical user-interface elements and controls.

Nielsen Norman Group is hiring part-time UX research assistants. The deadline to apply is March 14, 2025.

Experience in the context of a UX-research platform shows that AI can be integrated well in focused tasks but isn’t capable of independent complex analysis.

Businesses must shift their focus from a narrow, product-level view of UX to a holistic one that spans a customer's lifelong experience.

Take up to 6 in-depth training courses, teaching user experience best practices for successful design. Training focused on long-lasting skills for UX professionals. May 31 - June 13, 2025.

We’re looking for a talented senior software backend developer to join our small team of developers (including some full-time employees and some external contractors). Applications due Feb 28, 2025.

We’re looking for a talented senior software backend developer to join our small team of developers (including some full-time employees and some external contractors). Applications due Feb 28, 2025.

ResearchOps expert Kate Towsey shares insights on building effective research systems, avoiding reactive approaches, and integrating AI thoughtfully in UX research.

AI will force the transformation of service design by introducing new actors, shifting user dynamics, and redefining success metrics.

A SWOT analysis helps teams understand how well a product, service, or organization is positioned in the market to serve its customers.

Plausible but incorrect AI responses create design challenges and user distrust. Discover evidence-based UI patterns to help users identify fabrications.